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Idea Cellular

[Resolved]  Idea Cellular — BALANCE AMOUNT NOT YET COME IN TO MY ACCOUNT

I HAD MADE A TALK TIME BALANCE OF RS. 120/- ( FULL TALK TIME) AND INTERNATE PACK OF RS.250/- IN MY MOBILE NO. [protected] . THE SHOP KEEPER SAID IT HAS DONE . BUT UPTILL NOW IT HAS NOT YET COME INTO MY ACCOUNT. I MADE A COMPLAINT TO IDEA GALORY ALSO BUT THEY COULD NOT DO ANY THING BECAUSE THE DATA WAS NOT SEEN THERE . THEN WE CONTACTED MAHARASHTRA CUSTOMER SERVICE CENTER THEY SAID IT WILL BE DONE ONCE THE SHOP KEEPPER TALKS TO THEM BUT IT COULD NOT HAPPEN . WHAT TO DO. KINDLY DO THE NEEDFUL. THAKING YOU, BHASKAR.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that your benefit of the recharge has been already updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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