Idea Cellular — Balance deduction of ₹200

Sharonsteve

from Kottayam, Kerala

Address:

East Godavari, Andhra Pradesh, 502032

My idea prepaid number [protected] I recharged my number with a full talk time offer of ₹200 on Friday.. And I have not activated any vas services yet..nd suddenly my balance got deducted totally without any reason... Called customer service... Nd confirmed dat my number does not contain any vas...service... Pls let me know the reason for balance deduction...iam really very much fed up with ur service...because of this..

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular