[Resolved] Idea Cellular — Balance deduction of 41 rupees

Amolh1991

from Pune, Maharashtra

Address:

411023

I am amol and my mobile number is [protected]. I was using internet and have a sufficient data but my balance deducted for usage of data. I have screenshot that i have data of 1.84mb but they have deducted 41 rupees of balance from my account on date 02/05/2016 at 04:22pm. I called customer care to complain but they don't accept my complain. What to do??

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May 10, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 13, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Amolh1991

from Pune, Maharashtra

please resolve my complain because today is the last day of my data pack plan.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for Wrong Deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular