[Resolved] Idea Cellular — balance fraud | |||
My idea cellular no. is [protected] and I have made 2 recharges on 18 January 2015 around 12:30 for 1GB(2G) Internet (rp175) and 50 rp talktime now as on today the net bal is over and not only that same is happened to the talktime . just for d emergncy use i recharged my cell again for 55rs TT in which i gt 45rp and 200MB(3G) net for 49rp now it is showing d same thing after few minutes no net balance and only 4rp TT is left in the account. i demand serious explanation for this and whole some TT what i get in RC of 50 and RC of 55 including the net 1GB(2G) and 200MB(3G) for which i have paid Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular