[Resolved]  Idea Cellular — Barring phone number

Address:Agra, Uttar Pradesh, 282001

Hi my name is Tyron Dsouza and in December 2015 I had three postpaid connections ported from airtal to idea after clearing all dues with airtal I also made sure that I deposited a little extra than the due amount about 40 to 50 rupees in each of the three numbers and then 4 days later the number were transferred to idea and then a month or so later I got three letters from airtal that they was some dues pending of around 230 to 270 in each of the three number I tried to pay the amount asked in a lot of airtal offices but was unsuccessful they told me that they cannot accept payment as they system would not show any such dues now I turned to idea and told them what had happened they to tried to pay it from they side but we're unsuccessful ..and then I started getting messages that all three number are being barred and from then on they have been barring my number once or twice every month and I have tried everything even paid to have connection reissued but that has not worked either I have lost peace of mind and money as my business is dependent on my phone please help ASAP as they have barred my numbers again just now...
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 25, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 25, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information