[Resolved]  Idea Cellular — Bill amount exceeded than the actual

Address:Pune, Maharashtra, 411057
Website:www.ideacellular.com

I have been using Idea from 1 month, particularly after hearing about the idea network I have ported my sim from airtel and vodafone to Idea, but the network was very poor where I was living.
When the number was activated I got an activation call where I was asked what all packs and services to be made active.I said 3G pack .I got a reply that with in 5 min pack would be updated BUT the pack was not updated and I was charged rupee 700 extra so the total amount is now 1000. I told to pay 400 max but still my services are cut off as my account is linked to my number and many OTP's come to it and it has become a huge problem.Please look heed into this matter and File a FIR OR SOME CASE AGAINST IDEA
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 29, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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