Idea Cellular — Bill mobile no:[protected]

Address:

455001

I have paid the my post paid connection[protected] bill vide Syndicate bank cheque No;400291 on 18.01.2016. Due date is 20.01.16. at the Office of the Dewas agent (MP) Shree Raj Hans telecom. The did not sent my cheque for collection and My telephone got barred for out going calls thrice. Further I complained to the customer care and the cheque was cashed on 06.02.16 and my phone was activated. Even after making the payment well in time I was mentally harassed and my peace of mind was spoiled so much by the Idea Indore authorities. Barring my phone and umpteen calls for making immediate payments. Where as the payment was done at the Dewas Office well in time.
Please advice about the right forum to close my grievance.