[Resolved] Idea Cellular — Bill paid but still harassing with legal complaints | |||||
Hi, I had an idea mobile number [protected] which i had ported to tata docomo due to poor signal quality of idea. After number port, i was unable to pay the last idea bill which was around rs 440. I paid this bill amount in cash to their customer care outlet sector 20 panchkula. I have a receipt of that. Still after 2 months, i am receiving a call from an advocate that they have filed a complaint against me and i have to appear in court. What the hell is that, why you are harassing consumer? I have presented the same receipt to my current provider so that they able to port my number then why idea is harassing the consumers? Please withdrawal the complaint asap, i have no time to put myself in court matters where it is your mistake not mine. Find attached payment receipt. Was this information helpful? | |||||
Jun 1, 2016 Complaint marked as Resolved Idea updated the payment in their system. Idea Cellular customer support has been notified about the posted complaint. Verified Support May 31, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 31, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 31st May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
 2 Comments | |||||
Comments
Correction above: After number port, I was unable to pay the last Idea bill via online payment which was around Rs 440. That is why I paid via cash.
Reply
Hi,
My name is saifuddin. I am from ujjain (m. p.)I had an idea mobile number [protected] which i had ported to relience due to poor signal quality of idea. After number port, i was unable to pay the last idea bill which was around rs 1018. After that i received a call from bhopal recovery office from number [protected] on date 09/04/2016. On that day there was a festival of kumbh sinhansth mela (shahi snaan). A madam talked so rudely with me related to payment. She told me that "take bowl and collect Rs. Like baggar in kumbh mela and pay the bill. After 1 hr. She feel sorry for that statement. Than she told me that I have to pay only 50% amount and rest of the amount is waved. On next day I was paid Rs. 510 in cash on idea cash collection counter. (Mokshit Enterprises. R. No. 1033 date 10/05/2016). Still after 2 months, i am receiving a call and notice from an advocate that they have filed a complaint against me and i have to appear in court. In this time duration so many times i contact at idea outlet related to matter. They always told me you don't have to pay this amount. Now at present today when i call that madam ([protected]), she again misbehaving with me. She does not accept any responsibility to resolve the matter and now does not receive my phone call also. What the hell is that, why you are harassing consumer? I am regular customer of idea. I have three more postpaid connections at my home. I received a yearly gift from idea company also. But at present I am totally disturb with this matter. One of the person from idea said do not pay any thing and on another side other person send legal notice. These is completely fault from company then why idea is harassing the consumers?
Please withdrawal the complaint asap, i have no time to put myself in court matters where it is your mistake not mine. Find attached payment receipt.
Please call me on [protected] for any detail.
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My name is saifuddin. I am from ujjain (m. p.)I had an idea mobile number [protected] which i had ported to relience due to poor signal quality of idea. After number port, i was unable to pay the last idea bill which was around rs 1018. After that i received a call from bhopal recovery office from number [protected] on date 09/04/2016. On that day there was a festival of kumbh sinhansth mela (shahi snaan). A madam talked so rudely with me related to payment. She told me that "take bowl and collect Rs. Like baggar in kumbh mela and pay the bill. After 1 hr. She feel sorry for that statement. Than she told me that I have to pay only 50% amount and rest of the amount is waved. On next day I was paid Rs. 510 in cash on idea cash collection counter. (Mokshit Enterprises. R. No. 1033 date 10/05/2016). Still after 2 months, i am receiving a call and notice from an advocate that they have filed a complaint against me and i have to appear in court. In this time duration so many times i contact at idea outlet related to matter. They always told me you don't have to pay this amount. Now at present today when i call that madam ([protected]), she again misbehaving with me. She does not accept any responsibility to resolve the matter and now does not receive my phone call also. What the hell is that, why you are harassing consumer? I am regular customer of idea. I have three more postpaid connections at my home. I received a yearly gift from idea company also. But at present I am totally disturb with this matter. One of the person from idea said do not pay any thing and on another side other person send legal notice. These is completely fault from company then why idea is harassing the consumers?
Please withdrawal the complaint asap, i have no time to put myself in court matters where it is your mistake not mine. Find attached payment receipt.
Please call me on [protected] for any detail.
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