Idea Cellular — bill payment regarding

My ref no #[protected]/24 .I have taken the data card connection.I have never used it because it dint work with my laptop.I have called the idea executive regarding the problem.first time they have responded.then after they have not picked my call ..After 2 months of non usage i was sent a notice to pay an amount of 641/- for which i have called and informed that i have not used and how they have charged me with 641.they agreed for the payment of 350 which i tried paying at an outlet.I gave the payment amount at 01:00pm and when i approched them at 5 30 they said the bill will be paid only the next day as it could not b made at that outlet and they need to send the payment to another place.the same i called up the customer care and informed.He talked to some executive there and said the payment will be made and closed .by the time i took my money back and tried calling the executive to inform that i have taken my money back..he did not pick my call.after 2 days i get a leagal notice saying i need to pay an extra 500 for the notice raised.When i am continuosly in followup with the customer care how can u guys raise a leagal notice???I want an answer for thi.When am ready for payment how can u send a leagal notice...
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i need an answer for this
Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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