[Resolved]  Idea Cellular — Billed more amount

Address:Gandhinagar, Gujarat

I have been billed more amount because of Idea didn't change my plan as per my talk with Idea's costumer care executive. From long time my number and my wife's number are grouped in CUG plan. I have asked costumer care executive to change my tariff plan with keeping CUG "ACTIVE". Idea changed my plan but deactivated CUG. I was not aware about deactivation of CUG. I called my wife many time after deactivation of CUG plan. And when I have been bill with more amount, I came to know all this matter. my email id is : [protected]@yahoo.com my idea no is : [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information