[Resolved] Idea Cellular — Billing charge not accepted

mkt2016

from Mumbai, Maharashtra

Address:

390210

Dear sir
My mobile bill is very high and this is not affordable. i am also contact to idea customer care and during connection he is committed to me you have may only 500 monthly charge but my 45 day billing is more than 2700 so please stop my idea number otherwise i am not able to pay bill. please look in this seriously and stop the connection on priority.
My mobile number is [protected]

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Dec 3, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Tudor

Verified Support

Nov 02, 2016

Idea Cellular Customer Care's response Hi,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Maroof

Verified Support

Nov 02, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 2nd November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof