Idea Cellular — billing even after deactivation | |||
I had taken a post paid mobile connection from Idea...the number [protected]. After about three months I decided to get my connection deactivated because of very poor reception due to tower problems. I paid Rs 600 as demanded by the staff at the Idea company office at Marakkadai, for deactivating though the bill amount was around 460only.I then went in for another service provider for a connection retaining the same number. Idea accepted my request for UPC comm.ID C1- [protected] on 16.12.14.Now I have received a bill for the amount 401.42 I havent used the Idea sim after16.12.14 My PORT no IT635556 The billing section keeps on sending bills without referring to the request of the customer Please instruct the Idea not to send bills or demand notices. this has caused a lot of mental agony and stress to me. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret to inform you that your mobile number outstanding amount is pending. Thus we request you to clear your outstanding amount. For further assistance, please contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We regret to inform you that your mobile number outstanding amount is pending. Thus we request you to clear your outstanding amount. For further assistance, please contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We have noted your concern. Please give us some time to get back to you.
Thanks & Regards,
Customer Care, Idea Cellular