Idea Cellular — billing problem | |||
i am raju, i had a idea postpaid connection for [protected].. and i hav activated callertune and paid Rs.199 for 1 year ad payig 15 Rs every month for selection... now my callertune is not working from the past 13days. since i hav a been a good customer to idea in paying bills at given time i requested the customer service to deduct the money from the bill for the callertune for 15 days i havnt use. they said that they wont refund the money.. which means i am paying the bill for which i havnt used.. is this the way to treat loyable customers??? Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to affirm that your complaint for VAS has already been initiated with us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular