[Resolved] Idea Cellular — Cancellation of Juice up

B-positive

from Thanesar, Haryana

Address:

Mirzapur, Uttar Pradesh

Sir, This is to invite your esteemable attention to the fact that in spite of booking cancellation of Juice up via sms to 155223 on 15th October, 2014, a sum of Rs.45 was deducted from my account on 16th October, 2014. This is shocking for I have been a content user of your service. Please do the needful and kindly avoid the confusion at the earliest. Anticipating your favourable action and thanking for all your service so far prince.p.[protected]@gmail.com

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Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Oct 19, 2014

Updated by B-positive Sir,
I would like to mention my cell No. [protected] which I couldn't include in the complaint I have sent to you.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for VAS deactivation has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for VAS has been resolved . For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular