Idea Cellular — Cellular service unauthorized charges

Address:

122001

Account No .:[protected] Bill Number :[protected]. mobile no. [protected] I am a consumer of idea cellular services i have been charged with out any reason and that too 1685 rs i just spoke to costumer care executive he says that i have used excess services thats why i am charged i asked the executive to explain me the complete bill after that for just 500 mb of data i have charged 686 rs and when i did't even use the excess service as soon i came to know that my free service i have activated additional data pack as the bill shows i have used 2 gb but as the executive explains me i have used more than 2 gb and now my total bill is 1685 rs i am a common man earning only 20k i opted to use idea cellular services because it is cheap among all network operators but as the costumer their good & valuable person then they cheat we consumers by unwanted charges