[Resolved]  Idea Cellular — change my post paid plan to prepaid plan

Address:Gwalior, Madhya Pradesh

res. sir i m gajendra kamethiya i use postpaid plan before 6 month but now i want change my plan according to subject. problem that sir i visited your idea cellular office in gwalior but no one help me in your office. they told me deposit some money for your idea account for change plan before 10 days. but now till not change my plan. i again visited your idea office in gwalior and asked them they told me that we send your request head office in three time.but head office deny your request. i called c c office and chat with mr. manish yadav. he told me sir i solve your problem within one day and send also comp lent no. but problem as it is now till. sir plz solve my problem. Gagendra Kamethia [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for postpaid to prepaid migration has already been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 13th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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