Submit a Complaint
Mobile Service Providers
Idea Cellular

[Resolved]  Idea Cellular — Cheated with Idea Mobile recharging

Address:Malappuram, Kerala

I have recharged Rs.248 my mobile number : (Kerala) [protected] for 1GB 3G data on 08/Mar/2015 12:53:30 PM. I did not received any 1GB data moreover they deducted my Rs.248 from Bank account and 25Rupees from my mobile main account. I call to customer care and they asked me to wait 7days to refund my money..!! beause of this I loast my online work costs Rs.1500. I did this recharge from Idea website. and I have all the receipt copy of Rs.248. Now I don't want to use Idea . I want my money back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Complaint comments 
4 Comments

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Last Sunday 8th March 2015. I am receiving above message as usual from many source. I want my money back Rs.248 + 25 . thats all...

Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 12th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information