[Resolved] Idea Cellular — Cheating from company

sweety

from Satara, Maharashtra

Address:

Aurangabad, Maharashtra

I hv done recharge of 851rs for 3g net pack thr app which showed tht i will get 6GB data at 3g speed n then low speed unlimited data. Bt when i used 3.8gb i got sms tht my full speed data is over.when called customer care says plans changed. Bt i got sms tht on rechargd tht i will get 6gb data at 3g speed.idea hs been cheating since years.i want remaining data upto 6gb at 3g otherwise i will go to consumer court for cheating.as already i hv suffered a lot last year for fraud postpaid bills for 9months.my mobile nu.ber is [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 24th July 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular