[Resolved] Idea Cellular — Complaint against bill payments

Sumit Dhariwal

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110009
Website:	www.ideacellular.com

Hi,

I want to say that i am connected with idea before 3 months ago but now the kind of services you provided are very poor, now i want to port out from idea. Every time idea charge me 50-100 rs. Extra in my bill payments. After that i am not going to pay my bill due to this extra charges and after 15 days idea apply 50 rs late payment charges and block my calls and internet services. This is totally bs and very ambressing. Why should idea block my services because incorrect charges are apply by idea and why should am suffering from this bs process. I am attaching current bill summary file which contains extra charges. So please if you want your customer link with you in future then please resolve this issue and keep in mind this issue will not come again in future.

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Oct 30, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Idea Cellular Customer Care's response Hi Sumit,

We sincerely regret issue with your Idea mobile bill. We'll look into this and revert with an update soon.

Regards,
Yogesh

Verified Support

Sep 22, 2016

Idea Cellular Customer Care's response Hi Sumit,

As per your telecon with our customer service associate on 22nd September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Abhi

Verified Support

Sep 29, 2016

Idea Cellular Customer Care's response Hi Sumit,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh