[Resolved] Idea Cellular — Complaint against misbehavior and threatening | |||
I had an idea postpaid no.[protected] whose bill was once around 10600 which i had promised to pay by 7th sept. 2014. but on 6th sept 2014. i received a call from [protected], they misbehaved, argued, abused and threatened me to pay the bill today only else they will start contacting all my contacts from my no. [protected] and misguide them about my image.They instead of sending me a legal notice to pay the bill they called to all my contacts instead of [protected], they traced [protected] and repeated the same behavior without any prior information and authentication which was completely unconstitutional. Around 12:15pm on 6th sept 2014 i gave confirmation to submit a part of that bill today.but after getting payment at 1:38pm they repeated the same till 2pm. This is the case of my defamation. kindly consider it by amount 5, 00, 000 because while purchasing i have submitted the zerox of my voter id through which they could have legally informed me. Even i offered them to submit a PDC which they denied. But today i received a call from same no. [protected] and she asked about the payment. I replied again that due to some personal reason i will make the other part of payment strictly by 20th sept. 2014. Then she threatened that i hve to pay it by today only otherwise she will contact all my contacts and will repeat the previous behavior again and she did the same. Even she called my mother twice today and abused her, threaten her and misguided about me. Then she contacted to whom those are related to my profession (to students as i am a teacher by profession). I already informed to the idea company through mail on Saturday and they replied that they regret for this and it will no be repeated. And today i again mailed them. So Sir please consider the case in two manners firstly defamation of myself i claim against idea telecom services by amount of 5, 00, 000 and secondly since my another no. [protected] was also traced by them illegaly and without any prior information to me. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
Your complaint for billing dispute has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Your complaint for billing dispute has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular