[Resolved]  Idea Cellular — Complaint against My Idea, BBS Link, Fort, Mumbai.

Address:Mumbai City, Maharashtra

R/Sir, I have a post paid connection of Idea with No. of [protected]. I placed a application for post paid to prepaid at your My Idea, BBS Link, Fort, Mumbai on dated 13/08/2014. All documents has been given by me at the time of submitting of application and pay Rs.50/- in advance as a bill. The new SIM card No.[protected] PRE has been provided to me by executive. But your executive of My Idea did not upload my request upto 21/08/2014. On 21/08/2014 I visited again to My Idea and request them to upload my request than they upload it and said me to pay again Rs.100/- for advance for bill. I hereby, request you please take a strict action against the executive who was performing a duty on 13/08/2014, and fail to upload my request on time. Due to delay I loss 100/- Rs. extra and got mental harassment. If you fail to take action against the executive I will port my both No.[protected] & [protected] to other service provider. You can provide a compliance on my email ID jitu.[protected]@gmail.com Yours, Jitendra M Wasankar
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We request you to dial 59059 for tele-verification process & verify your details to activate your idea number. For further assistance, please contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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