Idea Cellular — Complaint against store manager and team leader

Address:

Chennai, Tamil Nadu, 600057

My num[protected] .. Naresh… Apr 27 2016 I have called to the customercare regarding deduction of main balance.. store manager giving me the fake details and making me to wait for 4 days.. he said he will call back with in 48 hrs but still I don’t receive any call from customer care.. the name of the store manager is also fake telling the name as subramani.. its actually i got a message as u got free sms pack.. it will be charged for the 1st sms 50 ps and others free 100 sms per day.. they gave some code.. i activated that they charged rs 37 from my main balance.. i informed to the customer care.. no response from company side.. they are playing with me.. even if you dont refund also no problem.. i need to take action on the team leader and store manager who have spoke to me.. thank you