[Resolved]  Idea Cellular — Complaint against your representative for giving false information and befooling Rs 300/-

Address:	Kolkata, West Bengal, 700004
Website:	www.ideacellular.com

On 04/11/2016, i bought a 4g ready idea sim card [postpaid mnp 3 in 1 sim; sim no:[protected], imsi no: [protected]]. I was delivered this sim card against a payment of rs 300/- in cash to one of their representatives, mr subhankar das (Cell no: [protected]). I was confirmed over the phone by their representative, ms puja (Cell no: [protected]) and mr aditya mukherjee to pay rs 300/- to mr das in order to collect their sim card from him and port my existing number, which they confirmed will be gradually adjusted from my subsequent 3 bills for rs 100/- each. I was offered the bengal tiger horizon 199 plan for a monthly rental of rs 199/-. I was handed a postpaid connection receipt (No: kwb784640) for rs 300/- by mr das, who had also mentioned therein that rs 100/- will be adjusted from my first three month’s bill.

But when a call came from their verification department, i was shocked to learn from them that there is no such scheme of the organization to pay rs 300/- as porting charges, which would be adjusted from the subsequent 3 bills for rs 100/- each. I feel myself to be cheated. It is a severe criminal offense on the part of the company representative to intentionally or recklessly give false or misleading information to the customer and be-fooling him of rs 300/- against his trust on the organization.

I look forward to a prompt reply and a resolution to my problem, and thereby an immediate refund of my rs 300/- paid in cash along with adequate penalty.