Idea Cellular — complaint regarding excess bill

Address:

Patiala, Punjab

I want to file a strong complaint against IDEA Cellular for unnecessarily charging me high amount of bill. My cell number is [protected]. Under the pretext of high internet usage idea has charged me a bill amount of Rs 6168, which i don"t accept. I have hardly any internet usage on the phone, except what'sup and checking my emails, i don"t use any other service or online application. I am using only 2 G internet pack which is unlimited one which is sufficient for me for almost past 10-11 years, but for the last one month your idea company is charging Rs. 6168/ bill towards me. Infact my all previous bills itself shows that the ratio of my bill was Rs. 500 to 700/- and in any time the bill was not over Rs 1000/- as per IDea record. But now the IDEA is cheating on me by showing high internet usage and charging me heavily. What is the proof of such high usage ? Until and unless idea does not give me a sufficient proof by giving me details about which sites i have visited and details about the downloads i have made, i am not going to pay such huge amount. Tomorrow they will charge me Rs 10, 000 and ask me to pay by showing false usage.. how should i trust them. I cannot be forced to pay such huge amounts. Pls i need a detail explanation .