[Resolved]  Idea Cellular — confusion in my postpaid details

Address:

Hyderabad, Andhra Pradesh

I am Akhilesh reddy vangala, my phone number is [protected]. i have ported my mobile number to your idea network last month on around 27th. my problem is that i got a call from your customer care service and told me about 199 rupees post paid offer but when i paid for the particular plan i got a call from the service centre saying there is no such kind of 199 rupee post paid plan, that's ok they said its gonna be a better 299 rupee plan per month which holds benefits for 600 local minutes and 250 mb data and 150 messages per month. i agreed for the plan. on 13th of november i got the un-billed bill of rupees 895.75 which is not at all fair for which i have used only 112 mb data and 52 messages and some limited amount of calls in list detailed. i called on your customer care service executives for the reason and they are saying it as i have opted for an different plan which i feel is a fraud and cheating done by the idea cellular services... please kindly take my complaint and reply me as soon as possible as i am not interested in paying for the fraud bill and loosing my number... thanking you