[Resolved] Idea Cellular — Conversion of idea postpaid to prepaid

prithvi.91

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500082
Website:	www.ideacellular.com

I have applied to covert my postpaid connection to prepaid at Idea office at begumpet Hyderabad . i has been 3 days already and they have deactivated my number now the idea costumer care tells me that they didn't receive any request on this number and refuse to answer any of my questions kindly look in to the same and resolve my issue my mobile number is :-[protected]

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Jul 11, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Idea Cellular Customer Care's response Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 14, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular