[Resolved] Idea Cellular — Credit limit increase without inform

kirit-ec

from Mumbai, Maharashtra

Website:

Www.ideacellular.com

Don't buy idea postpaid card.

My last bill they charge extra 1100rs of 270MB extra net use. My credit I tell during connection are 600rs. How its possible.
Change credit limit up to 2000 without inform
And charge 1100 rs for 270MB 3g net
My bill plan of 500 they charge 1830 Rs bill. No satisfaction answer of idea care.

Customer already keep credit limit 600 rd they change without taking permission of customer
Up to 2000, and give 1 month bill of 1830rs.
@ideacellular

Don't buy idea postpaid connection

Idea postpaid chit to customer by exra bill
Extra download link problem.
Idea care not supported to customer.
Extra packs charge any time without customer inform.
3g net speed are too slow, I compare its same as airtel 2g.
Network issues.

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Nov 25, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Idea Cellular Customer Care's response Hi Kirit,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Esther

Verified Support

Oct 25, 2016

Idea Cellular Customer Care's response Hi Kirit,

We tried contacting you on your Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Esther