Idea Cellular — Customer care executive not cooperative and not giving details

Address:Belgaum, Karnataka

I got my 500rs.balance deducted for using internet inspite of having a net pack..wanted to register a comlaint., The customer care executive were not giving me any information regarding how to register the complaint and my phone was just kept on hold again and again. Contact no. [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 13th Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 15th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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