[Resolved] Idea Cellular — Cut from main balance without any use of data or call.....

Pareshmodi

from Ahmedabad, Gujarat

Address:

Patan, Gujarat

Dear Sir/Madam, I have done my balance worth Rs.49 and got 51 Rs. on 16/07/2015 at 12:15 PM and main balance was 54 Rs. At evening I have started my data usage in which 13 MB was already in it. After 30-40 minutes, I got message that my main balance was cut by 50 Rs when I have not done any call or any surfing on net. I would like to know how it is possible? Please do needful in it and provide me the detail regarding cut of my main balance worth Rs.50.

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Aug 7, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular