[Resolved] Idea Cellular — Data Charged Unnecessary for 1700

[Resolved] Idea Cellular — Data Charged Unnecessary for 1700

R rohit489 from Mumbai, Maharashtra

On.17th july by mistake i changed my plan from 6 3g packs to 7 3g packs and after that i got a shock that i have to 1712 as data charges. This is pure loot. I am not gonna pay this much of amount. I am feeling cheated as i increased my plan to have more data but it added unnecessary 1712 as charges which am not gonna pay. Befoee changing plan by mistake unbilled amount of data was around 100 which was OK but after changing it bounced to 1700.. Was this information helpful? No (0) Yes (0)
Oct 1, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Aug 27, 2016 Updated by rohit489 Idea and their customer care are gud for nothing... Aug 27, 2016 Updated by rohit489 Whosoever reads this comments... I suggest dont ever go for Idea Connection else you guys will regret later... Verified Support Aug 27, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Viral Verified Support Aug 30, 2016 Idea Cellular Customer Care's response Hi Rohit, As per your telecon with our customer service associate on 29th Aug 2016, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest. Regards, Maroof Verified Support Aug 31, 2016 Idea Cellular Customer Care's response Hi rohit489, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular
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