[Resolved] Idea Cellular — Data lost by overlap

Bhupendra Nayak 007

from Bhopal, Madhya Pradesh

Address:

Raipur, Chhattisgarh, 493221

I have recharged 251 for 3gb 2g data. But i converted it into 4g and my data is overlapped by the go4g offer. Please give back my net data. My number is [protected]. So i wanted my 3gb 2g net pack back in my account. Please send me your contact number to give you more detailed information. And if don't resolve my problem then it will become problem for you

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Aug 15, 2016

Complaint marked as Resolved

Email - [email protected]

Idea Cellular customer support has been notified about the posted complaint.

Aug 15, 2016

Updated by Bhupendra Nayak 007 My problem is not resolved

Verified Support

Aug 15, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 16, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 16th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular