[Resolved] Idea Cellular — Data overcharging/data fraud

andrewalmeida

from Jaipur, Rajasthan

Address:

Mumbai City, Maharashtra, 400058

I have a plan that allows me 2.57gb of data usage a month . I have evidence showing idea has fraudulently overcharged me for data usage while I was still within my limit.I will try and attach the evidence with this complaint.
The evidence clearly shows my usage and a charge when there shouldn't have been any because I was within the limits of the plan.

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular