Idea Cellular — Deduct money without any notice or sms | |||||
I am using idea sim card which is [protected] on 28th april’s night around 12.30 am my balance was something like 293rs. Then i has subscribe the night internet plan which is 79rs internet for one night so my rest balance is 214 then i was using internet until 3.30 and suddenly message popup huva ki your balance is only 0.05rs.. And still mera internet abhi bhi 20 mb baki tha so i called to customer care but they are not giving any information about it mene do image attach kiye hai jo ek hi time pe nikale hai jo dikhate hai ki mera internet ka balance bhi baki hai so wo log muje ye to nahi bol sakte ki ap ki mb khatam ho gayi thi so uska charge laga... So what i can do is make a consumer complaint so that you can help me... Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
We tried contacting you on your given number however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your given number however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
[protected] this is my another number.. You can reach me over hear..at anytime
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular