[Resolved]  Idea Cellular — deduction of 35 rs. for video talkies

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for VAS activation dispute has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that your complaint for VAS Activation dispute has been resolved and refund of Rs.35/- credited into your Idea account towards video talkies services. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

My mob. No. Is [protected]. Today 35 rs. Is deducted from my account for
video talkies service. I was just searching something on google. what i
clicked cant explain. Also i deactivated the service by sending sms.
This is the second time happening in a similar manner and the cc person is so arrogant that he didnot tell be the procedure to port to other network.he asked to call the other network cc.very bad service

Dear
I am an idea costumer & my mobile no is [protected]. Today while surfing something on Internet I found 35/- deducted from my account . I don't know what is the service & i also deactivated the same . Please do a needful action & refund my amount.

My mob. No.is [protected] Today 35 rs. Is deducted from my account for video talkies service. I was just searching something on google. what i clicked cant explain. Also i deactivated the service by sending sms. Also spoke to 198 representative. He told me that there is no refund. Idea cellular has to refund my 35 rs. and be candid to customer.

This is very bad experience...unknowingly my mobile number([protected]) subscribed to Idea-Video Talkies ant 85 rupees deducted from my balance in three weeks...I thought I was the only one...but there r a lot more...This is seriously very bad...[B]RETURN MY MONEY!!![/B]...And the worst part is to stop the service, there is no way out...the number provided is 155223 which is not working at all...this is just forgery!!!If my money is not back, I will stop using idea...

My mobile number is [protected] rs 15 was deducted for video talkies service was just surfing on google .bad service experience . Idea should assist and refund my talk time .

Same thing happened with me . nd ur customer care personal is very rude in behavior . Refund our money and stop cheating

I got my idea bill today, see below Rs 175 charger for video Talkies subscription which I never requested.
Video Talkies 16-Jan[protected]Jan-2016 35.000
Video Talkies 23-Jan[protected]Jan-2016 35.000
Video Talkies 30-Jan[protected]Feb-2016 35.000
Video Talkies 06-Feb[protected]Feb-2016 35.000
Video Talkies 13-Feb[protected]Feb-2016 35.000
Please refund.
My Cell # : [protected] Account No:[protected]