[Resolved] Idea Cellular — Deduction of extra data

Mastan Bisht

from Delhi, Delhi

Address:

110059

In d mng there was aproximately 350 mb data was there in account and i have not use any internet service till mng also also sync are off in my mobile still whole was deducted from my account which is wrong deduction of data ... also i m using bill bachoo software which shows the used data and acc to that software i have used 740 mb in 30 days but i have recharged 1 gb data before a week and no data is left tgen where d data gone without use... plz resolve d issue as i m old customer of idea nd using internet service on dis sim since a long tym

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Aug 29, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular