Idea Cellular — Deduction without stopping the internet | |||
I got 50 MB 2G internet data for 7 days today[protected], which I used, but the excess of Rs. 83 was deducted from my balance for no reason (as my usage was too less after 50 MB). My compliant is after usage of 50 MB data, my Internet should automatically get disconnected (which is automatically disconnected after usage by cellular companies such as Vodafone, Tata Docomo etc.) This is not the first time by IDEA, I had this same issue previously also. So I request you to take action against IDEA and help me get my money back. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular