[Resolved]  Idea Cellular — Disconnected my postpaid number without notice and misuse the consumer rights

Address:

560037

Hi This is Rajesh my number [protected] is disconnected on 21st October 2016 with out any notice to the customer, To my suprise they have blocked my number permanently as some one raised the port request from other state. I didnt understand how they have processed the port request blindly ., This clearly indicates how idea cellular is working without any proper documents they are processing the request. Secondly my sim is in karnataka network but request was raised from AP by father it seems (my father has expired in 2013) this how the idea is working with out any standards. It means any one can miss use the customer numbers.
Its been 6 days till now no response from the idea manager he is saying that it will take 48 working hours (means 11 hours a day ) to get back with the issue. As a prestigious company it is losing trust from customers will zero response to the issues. Also i looking for all possible cases that i can file against them as it is breaching its customer security.Even customer care manager is not responding and no response to the mails i sent i dont know for what reason they are if they are servicing the customer