[Resolved]  Idea Cellular — Disconnection premium number

Address:

Jalandhar, Punjab, 144005

I purchased a premium number [protected] on payment of rs 5000 at idea showroom, s r enterprises at rama mandi jalandhar. The number was disconnected for non payment of bill. On several occassion i asked for the copy of bill but the same possibly was forwarded by them on wrong address. I requested to send on my email id but i have still not got the bill till today... On 08 oct 2016 my number [protected] was also disconnected as this was my alternate number.. Having spoken to idea rep at mohali. Mr raj, i was told to deposit the balance amount of rs 2480 to activate both the numbers.. Inspite of not getting any bill, i still went to the ibid idea office and paid bill of rs 2500 on 08 oct 2016.. My number [protected] has still not been activated and now i am told that it will take 10 days to activate as the number has been permanently disabled.. Through out i have been misguided and harassed by reps of idea.. First they told me it will be activated within 48 hours and now they are telling me it will take 10 days.. Inspite if all the payments done to them.. This is causing me lots of mental agony and anguish.. The bill for [protected] have still not been forwarded to me inspite of my repeated requests and my email id been given to them atleast three times... My email id is [protected]@gmail.com... Please look into the matter and activate my number at the earliest or pay me the premium amount and the additional amount of the package imposed on me when i have not even asked for it.