[Resolved] Idea Cellular — Discontinue my idea postpaid number [protected]

Prateeksharma_89

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

I have requested you thrice at your customer care office at riddhi siddhi complex, indore (m. p), for discontinuation of my idea no. [protected] & also submitted all the required documents but no proper response had been given to me nor the number is being discontinued & bill is being generated on regular basis.
This number is of no use to me now so i want to discontinue this number.
Please discontinue my number & stop generating bill for this number.
- prateek sharma ([protected])

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Sep 8, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 21, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 21st July 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 08, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular