[Resolved]  Idea Cellular — Document verification

Address:400706
Website:dont know

Dear sir,
I am bhismadev patel with new mob no [protected]. yesterday, i have bought this sim from idea store located near shirvane at a cost of rs110. after visiting 4 times to the same store i got the sim on the 4th day due to some server problem and staf[censored]navailability. i had submitted my voter id, pan, one passport photo, local address and local verification mob no. today i had called for document verification and found that my documents are totally mismatches. they suggested me to visit nearest office and again i had visited same office and explain the issue but no positive result found.
So please give a positive feedback to me otherwise i will put a complaint against you.
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Nov 22, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
Idea Cellular Customer Care's response
Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Tudor
Verified Support
Oct 20, 2016
Idea Cellular Customer Care's response
Hi,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular.
Verified Support
Oct 22, 2016
Idea Cellular Customer Care's response
Hi Bhismadev,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh
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