[Resolved] Idea Cellular — Document verification | |||||
Dear sir, I am bhismadev patel with new mob no [protected]. yesterday, i have bought this sim from idea store located near shirvane at a cost of rs110. after visiting 4 times to the same store i got the sim on the 4th day due to some server problem and staf[censored]navailability. i had submitted my voter id, pan, one passport photo, local address and local verification mob no. today i had called for document verification and found that my documents are totally mismatches. they suggested me to visit nearest office and again i had visited same office and explain the issue but no positive result found. So please give a positive feedback to me otherwise i will put a complaint against you. Was this information helpful? | |||||
Nov 22, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Tudor Verified Support Oct 20, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved. Thanks & Regards, Customer Care Idea Cellular. Verified Support Oct 22, 2016 Idea Cellular Customer Care's response Hi Bhismadev, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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