[Resolved]  Idea Cellular — Documents not received nor refund of rs hundered

Address:Mumbai City, Maharashtra, 400072

Hi,

I am jitendra barge (Mobile number [protected]) had complained in regards to the irresponsible behavior of idea cellular - dsa. I received a call from from the lady sapna that she will send my documents and also the cash which her pick up guy had taken and for that almost 16 days have passed... No reply
Now that i have ported out of idea to airtel i have been receiving calls for the same that please join us back and every second day and also receiving sms that the other number which is [protected] has been rejected and kindly contact our sales executive for guidance...
The message is as follows
(Dear customer, your new idea number connection request for [protected] has been rejected. Kindly contact your sales executive for further guidance. Thank you for your patronage and patience. Regards, idea)


I do not understand what is happening with idea when i was with them i have billing problem and now when i am not with them these calls and sms...
Please help me...
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Oct 2, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2016
Idea Cellular Customer Care's response
Hi Jitendra,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Yogesh
Verified Support
Aug 24, 2016
Idea Cellular Customer Care's response
Hi Jitendra,

As per your telecon with our customer service associate on 24th August 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Regards,
Vishal
Verified Support
Sep 01, 2016
Idea Cellular Customer Care's response
Hi Jitendra,

As per your telecon with our customer service associate on, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof
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