[Resolved] Idea Cellular — doing fraud with my no [protected]

Kanhaiya Jadaun

from Patna, Bihar

Address:

New Delhi, Delhi

dear sir, myself kanhaiya lal, i have submitted documents to convert my postpaid no [protected] into prepaid to idea store santnagar, buradi. i submit my documents on 20th of april, after five days my postpaid no get closed but till this time my prepaid connection could not start. when i visit to idea store they said to me that your no will be started on 28th april but till this time it is closed. i found a fraud by employees of idea store, i think they are cheating me. please help me. call me at [protected] and solve my problem. please listen to me.

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Aug 5, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Jagadesh Lingutla

from Delhi, Delhi

Kanhaiya,

samething happended to me, finally no use.

see the subject : Idea Cellular - services are not active after converting from postpain to prepaid

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 1st May 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular