[Resolved]  Idea Cellular — Error in taking into account my recharge amount of Rs.79 done on 28.10.2016

Address:

Madurai, Tamil Nadu, 625 001

My idea Cell no. is [protected]. I wanted to continue my 10, 000 second for Rs 97 for 30 days. I went to GT cell service 36 A Mahal 5 th St., Madurai -1 (T.N)- a retailer. By slip of tongue I quoted Rs 79 instead of Rs.97 for my need. The amount of Rs.79 was deducted from the Retailer's account and message was sent to him. But I did not get any message about what happened to my money. On enquiry to the retailer he said there is no plan of any sort available with Idea cellular for Rs.79. then I called 1235 and contacted the customer care divison and I told them what had happened. Also he said my amount was adjusted under Data card. Now the problem is my phone is not a Smart phone and I can't use any data card. Also there is no plan of any sort under data card for Rs.79.Now I request your kindness to transfer my amount to the 10, 000 second for 30 days plan.