[Resolved] Idea Cellular — Error in the last 6 month mobile billing | |||
I am getting bill with an additional charges from the previous 6 months. After recharging my postpaid account with 150rs, I was being told that my postpaid account will be on 0rs monthly charge for the next 6 months but even then the Idea company is charging me the monthly bill from the last 6 months. I am continuously trying to contact the customer care of Idea cellular, but either they are not attending my calls or if they pick it up, they would say, ''We are not able to hear you." Kindly assist me with this company Regards Yuvraj [protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 30th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 30th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular