[Resolved]  Idea Cellular — Excess bill against internet usage

Address:	Pune, Maharashtra, 411027
Website:	Idea

We have corporate plan for 7 idea numbers at the moment. I have been charged around 9000 Rs in last 3 month for usage of internet on my IDEA no [protected]. After the first bill itself, I have requested for internet 1 gb pack through messaging system and got request processing message but still the plan was not activated and no call back from them and then they have charged another 6k for the same. If I am a customer who knows that 1 GB pack is available for Rs250 why would I spend 6000 Rs for using even less data compared to what I get in package. I am really not happy with the way they have charged me money for no reason. Hence I am trying to get all the number ported to different service provider but even they are rejected that request since last 5 times on ground of some reason which is also not clear. Request you to kindly resolve this matter and refund the excess amount and also revise the current bill amount based on correct charges. If things are not resolved, then I would need to take it to next level