[Resolved] Idea Cellular — Excessed bill and bill limit without any information via message or email

Abhijeet1122

from Delhi, Delhi

Address:

Gurgaon, Haryana

My bill genrated is 1842. 00 which is exorbitant then any bill rather it ws limited to rs. 1500 only and i didnt recieve any usage %age warning msges as before. And the net pack was offered to me in rs. 125 its charged 250 / - . Bill was not accurate so idea didnt sent me mail also it is sent today on request. My no. [protected]. C. Cre. Didnt take my reqst.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16712 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the trouble with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 3rd July 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your bill towards GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular