Idea Cellular — Executive misbehaving, plan 1599

Address:

Jaipur, Rajasthan

Dear sir,

We are a company (HYDROCHEM EXPERT) working in jaipur. we called idea for 20 CUG connections and 2 numbers for MNP(plan was 1599 per month) on 14aug2015. Your Executive Hemant kumar saini came to our office with a Lady executive Garima. They Collected our documents and gave numbers in 4 days. but one number[protected], [protected] that was for MNP was not processed yet. And Miss Garima Told Me that sir there was some problem from Hemant's store. She is innocent and told us truth. But mr. hemant misbehaved with us and his calls were false everytime.
1. first time he said your bill is pending in airtel. but i asked him sir this is common sense how is it possible that bill is pending in prepaid sim.
2. second time he said airtel is not approving MNP request. Can i ask Why?? he said no answer... and we can't do anything
3. when we called Miss Garima.. she told us everything truely.. but when she called Mr. hemant.. he was misbehaving with her also and saying that if you are wrong than don't admit it in front of client. put all blame on any other. this the style of business. in his words"business ase hi hota h, client ko mat btao ki hamari galati h"
4. and this guy is so practical sir.. he said us... sir we are working on it and all the fault is from airtel's side.

Sir i am asking you simply, is this working style of idea? if yes, then i will switch all my CUG and personel connections to any other operator. Take action immediately or i am going with in two days.

hope you will take it seriously, and you will tell mr. hemant that clients are giving you business don't do harassment.
the final thing is sir, if it will be repeated by idea, i will go in consumer court for mental harassment and tortured by Mr. hemant and delayed services due to which i have to bear a huge money loss.

Note:- Miss Garima is so innocent and working so good for idea. we are giving 5 star to her work and dedication.