[Resolved] Idea Cellular — Extra and irrelevant bill

kanwarjit

from Panipat, Haryana

Address:	Ludhiana, Punjab, 141002
Website:	www.ideacellular.com

I kanwarjit singh mobile number [protected]. Has been fed up of complaining against idea. This time again i recieved a bill ammount of 322 inr and when i called at 198. They said that bill is against plan of rs 199.00. And they also gave me waiver of rs 50.00. Which i claimed. This time they gone to far and every time i had to pay extra ammounts. Niether they sent me ebill statement. What type of behaviour is this?

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Jan 8, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Idea Cellular Customer Care's response Hi Kanwarjit,

We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh

Verified Support

Dec 07, 2016

Idea Cellular Customer Care's response Hi Kanwarjit,

As per your telecon with our customer service associate on 7th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Suhas