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Idea Cellular

Idea Cellular — Extra charges has been added to my bill

Address:Pune, Maharashtra

Hi, In my mobile number extra SMS-MT charges has been added costing Rs 50. and also i disucssed with IDea and they told the game has been downloaded on 12th August at 5.57PM where on that time mobile was in locker. after putting mail to appellate also i didnt get any satisfactory answer. please take necessary action against IDEA Harshad Talele [protected]
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Comments

Dear Customer,

We understand & regret the issue with your Idea mobile bill. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked Idea account details and it is found that the charges levied in your bill towards WAP are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
On 12th August at 5.57 PM mobile was in locker how one can download the application. When i asked for details to company why company is not giving details to me.

Please correct the bill. i am going to discontinue the idea service soon
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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