[Resolved]  Idea Cellular — Failure of Online Recharge

Address:Jabalpur, Madhya Pradesh

Sir, today I recharge my idea mobile no [protected] through online recharge portal of idea cellular for 1 GB 3G data of amount 248 by using Sbi internet banking, bank shows transaction successful with reference no. IG0AFQNTU5 and recharge confermed by Idea with reference no DSBI[protected]. But no 3G data balance showing in my mobile then i contact to customer care of Idea but no satisfactory solution given, so please look on my complaints Shailendra Mohan, 105 Maa Narmade Nagar Bilhari, Jabalpur- 482020
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 25th June 2015, We wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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